Total Solution, Proven Results
ABOUT US
Mission
Our mission is to support small healthcare business owners by alleviating the burden of administrative tasks and providing a scalable model for comprehensive back office support, allowing them to focus on what they can do.
Vision
Our goal is to continue evolving to meet the needs of small healthcare and home care businesses by leveraging the power of a skilled global workforce.
Founder’s Corner
P2 was founded by Heather Monoc in 2018 to assist with the back office operations of her home care company — Right Hand Senior Care. But she found that outsourcing was more powerful than she could have imagined, and P2 completely transformed her business and was a driving force in putting it on the INC 5000 list of fastest growing companies in 2021.
P2 allowed Heather to relocate away from the main headquarters of the business in Louisiana in 2019, and she has been running it remotely from her home in Massachusetts ever since. She never believed it would be possible to run the business remotely when she started it, but with the implementation of P2 Outsourcing, she has the ability to run a successful home care business from across the country and even scale her company through franchising opportunities.
Seeking to help other small business owners expand their own companies, Heather continued to build P2 into a robust back-office support provider. What started as just a small, specialized tool has grown into a comprehensive service that provides complete administrative support for small healthcare and home care business owners.
TEAM MEMBERS
Professional Staffs Ready to
Help Your Business
Marie Antoniette Navales
Chief Operating Officer
Marie has a Bachelor’s degree in Nursing and a Philippine Registered Nurse license holder. She also got a Certification in Professional Human Resources (International) from HRCI. Marie practiced her Nursing profession for a couple of years but decided to leave the clinical setting and worked at one of the largest BPO companies in the Philippines.
It was the year 2018 when she decided to leave the corporate world and chose to work at the comforts of her home. That was when she met the founder of P2 Outsourcing, Heather Monoc, who is her employer turned business partner and together they made the impossible possible.
As the President and COO of P2 Outsourcing Philippines Inc., she is responsible for the global operations of the company. Marie’s experience and leadership have been focused on developing and delivering technology-driven business services and solutions and providing outstanding client service.
Joyce Ann Padilla
Chief Financial Officer
As Corporate Treasurer and Chief Financial Officer, Joyce Padilla is responsible for all the company’s financial functions, including accounting, audit, treasury, finance, and compliance. Her career spans more than 14 years of varied experience in financial management, business leadership, and corporate strategy.
It was 2019 when she decided to join P2 Outsourcing LLC and early 2022 became a Co-Owner and business partner for P2 Outsourcing Philippines. Prior to joining P2 Outsourcing in 2019, Joyce served as Finance Manager for Arcadis, a Construction consultancy services company. Before that, from 2008 to 2015, she served as Accounting Leader for a BPO Company.
Joyce holds a bachelor’s degree in Management Accounting from the University of the East. She's also QuickBooks and Xero Certified.
